College Code of Practice

Kool Kids Training College will maintain the highest possible standards in meeting the requirements governed by Australian Skills Quality Authority (ASQA).

Kool Kids Training College maintains a learning environment that supports the best possible learning success for the students.

Our Company Philosophy, Trainer Expectations Policies and Student Code of Conduct Policy; ensure that The College is always in line with the latest industry requirements.

Sanction

Kool Kids Training College recognizes that being a Registered Training Organization we have an obligation to maintain the above Code of Practice governed by the Australian Skills Quality Authority (ASQA) and our registration can be withdrawn if it is not honored.

Quality Management Focus

Kool Kids Training College is committed to providing a quality service with a focus on continuous improvement and industry recognition. The College will ensure that student and trainers’ feedback and suggestion are taken into consideration when auditing the courses.

Kool Kids Training College has a number of review and client feedback activities with the aim of improving the effectiveness of the College’s quality management system. Improvement opportunities arise from the following activities:

• Audits (internal and external)
• Internal reviews
• Client and industry satisfaction surveys – including the AQTF Quality Indicator requirements
• Trends identified through feedback forms
• Management review procedure documentation
• Staff professional assessment and development plans.

Marketing and Advertising

Kool Kids Training College will market our training products with integrity, accuracy and professionalism, avoiding vague and ambiguous statements. The information provided to clients will have no false or misleading comparisons with other providers or courses.